Privacy policy

What does this policy cover?

This policy covers the processing of personal data by Cassini Systems Limited and its associated companies (“Cassini”) whose registered office is at Oakfields, Bainton Green Road, Ashton, Stamford, PE9 3BA. Cassini can be contacted at info@cassinisystems.com or via phone on +44(0)207 300 7373.

This policy will help you understand how Cassini (or its successors in title) will treat your personal information. This policy may change from time to time so please check back regularly.

How does Cassini safeguard my privacy?

It is very important to us that you should be able to use and enjoy our websites and services without having to compromise your privacy in any way.

Cassini takes technical and organisational measures to ensure the security of your data. Your data will be processed securely in the UK and will only be exported outside the European Economic Area to other Cassini locations or when protected by contract.

No data transmission over the Internet can be guaranteed entirely secure. While we strive to protect your personal information, Cassini can neither ensure nor warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.

What personally identifiable information does Cassini collect from me?

Cassini collects information in several ways from different parts of our network of websites and in the course of our activities.

Some personal information is gathered when you register for our newsletter or services. During registration, Cassini may ask for your name, telephone number, email address, birth date, gender, company, title, address and post code and personal and professional interests and responsibilities. The more accurate the information you volunteer, the better we are able to customise your experience of our services.

In addition to registration we may ask you for personal information at other times, for example when you report a problem with one of our sites or services. If you contact Cassini we may keep a record of that correspondence. Cassini also occasionally asks users to complete surveys that we use for research purposes.

Whenever Cassini collects personal information we try to include a link to this Privacy Policy on the page in question.

How does Cassini use cookies and monitoring?

Cassini uses cookies as a means of offering and providing customisable and personalised services. However, your browser has settings that will allow you to accept all cookies, be informed as cookies arrive or reject all cookies. The downside of rejecting all cookies is that we are then unable to match the site content we offer you to what we know about your preferences from your previous visits.

Cassini collects IP addresses for system administration, for independent audit and to report aggregate information to our advertisers. By this we can see how our sites are being used, for example, what services and facilities are popular, and how long users spend on particular pages. This is data about our users’ browsing actions and patterns and it does not identify anyone individually.

When you telephone a Cassini company, or someone who is dealing with calls on our behalf, we may record the conversation to ensure the security of any transaction discussed, to help us to review our quality of service and to assist in the training and development of the employees who take such calls.